Shipping and Payment

We offer FREE SHIPPING to USA, Canada, EU, and UK on all iXu by JoyHaptics Smart Touch Bear orders. Currently we serve customers to following countries: USA, Canada, EU and UK.

If you wish to send your second iXu Bear to another address, fill in the extra information box at checkout or email our customer care at after purchase. 

Delivery of the pre-orders is in December/January.

JoyHaptics shop base country is Finland. This may mean that your payment can be subject to foreign transaction if credit card is used. Please check for more information with your card issuing bank.

Orders are shipped from the EU. If your shipping destination is outside European Union, customs, duty, and tax charges may apply. Duties, taxes, and carrier brokerage fees are not included in your order amount.

We accept the following forms of payments: PayPal and credit/debit cards: Visa, Master, American Express and ApplePay. Card payments provided by

You may see PayPal and Stripe payment provider's fees and terms via following links:

Sharing remote touch and love over distance.